Outbound Sales Specialist

Outbound Partnerships Executive (B2B & Commercial Growth) Entry–Mid Level | Full-time | Based South-East London - Sidcup Core Purpose To generate new business opportunities for The House of Willow Alexander by: • Building relationships with estate agents, property managers, and developers to secure recurring maintenance contracts and client referrals. • Targeting commercial properties, hospitality venues, and retail spaces for cleaning, gardening, and facilities subscriptions. • Promoting HoWA for Business — the B2B carbon-offset and staff-benefit membership scheme. • Supporting the Sales Manager with call-backs, quotes, and upselling subscription packages. This role keeps the pipeline warm and human — the voice of the House in new markets. Key Responsibilities 1. Outreach & Lead Generation • Contact estate agents, property managers, and housing associations to present House of Willow Alexander services. • Build a weekly contact pipeline (50–80 quality calls/emails per day). • Research and identify local commercial properties with maintenance contracts up for renewal. • Record all interactions in Monday.com or CRM and follow up systematically. 2. B2B Sales Support • Call back inbound leads • Convert quotes into booked jobs by communicating membership and subscription benefits. • Prepare proposals and mini-pitches for small business packages (garden, cleaning, handyman). 3. HoWA for Business Upselling • Approach SMEs, creative agencies, and hospitality groups with the carbon-offset membership as a CSR benefit. • Present how companies can use HoWA to: o Offset their workforce’s home carbon footprint. o Provide discounted House services to employees. o Report collective impact for ESG statements. • Coordinate with the Head of Partnerships on pilot corporate sign-ups. 4. Account Development • Maintain relationships with agents and partners; ensure repeat referrals. • Track commercial clients for upgrade opportunities (e.g., from ad-hoc to subscription). • Feed market insights back to Sales & Marketing for campaign refinement. 5. Brand Representation • Represent the House in tone and presentation — polite, informed, and grounded in sustainability values. • Uphold the aesthetic and cultural integrity of the brand in every interaction. Experience & Attributes • 1–2 years in outbound sales, telesales, or agency partnerships. • Confident phone manner and strong written communication. • Organised and target-driven but naturally warm in conversation. • Interest in design, sustainability, or property sectors. • Able to articulate both practical services and ethical value propositions. Success Metrics • Weekly outreach volume & conversion rate. • Number of new B2B accounts or agency partnerships signed. • Value of commercial contracts booked. • Number of HoWA Business memberships activated. • Qualitative feedback from clients and Sales Manager. Reporting Structure Reports to: Sales Manager / Head of Commercial Partnerships Collaborates with: Marketing, Operations, and Membership teams. Supported by: Service Scheduling Coordinator and Design/Brand for collateral. Salary & Incentive Benchmark (South-East London) • Base: £26,000–£30,000 - performance bonus tbc • Tools: CRM access, phone, and digital pitch pack. Why This Role Matters This position creates the connective tissue between The House’s consumer reputation and its commercial scale. It humanises the brand to estate agents, developers, and business owners — expanding the ecosystem and seeding the next wave of HoWA adoption. The Outbound Partnerships Executive is how the House reaches the street — taking culture, care, and carbon intelligence to every door.

Location: Sidcup, UK, GB

Posted Date: 11/9/2025