General Manager

We are seeking an experienced and motivated General Manager to lead our well-established hospitality venue. This is a fantastic opportunity for a confident leader who thrives in a customer-focused environment and enjoys delivering exceptional service standards while driving commercial success. With a Monday to Friday schedule, this role offers a rare work-life balance not often found in hospitality. You will oversee a close-knit team, ensuring smooth day-to-day operations, consistent quality and a welcoming atmosphere for every guest. You will play a key role in developing the business, shaping the customer journey and supporting the team to perform at their very best. Key Responsibilities Lead, train and motivate a small, dedicated team to deliver outstanding service Oversee daily operations including staffing, service standards and venue presentation Manage stock control, supplier relationships and operational reporting Analyse performance figures to drive efficiencies and commercial improvements Build strong customer relationships and champion a positive, memorable experience Ensure all health, safety and compliance procedures are upheld to the highest standard What We Offer Competitive salary package Monday to Friday working pattern Supportive leadership and a collaborative team culture Opportunities for career development and training Employee benefits including discounts and complimentary refreshments About You Previous management experience within hospitality or a customer-focused business A strong leader who communicates clearly and positively Highly organised with excellent attention to detail Calm during busy periods and adaptable to change Passionate about guest satisfaction and operational excellence If you're ready for a new challenge where your leadership and ideas can make a genuine impact, we would love to hear from you.

Location: South West London, South East, GB

Posted Date: 11/9/2025