General Manager (open for expats)

A new boutique hospitality destination is launching soon in Uluwatu, combining premium accommodation with a stylish daytime café experience. Designed to deliver personalized comfort, social connection, and curated service moments, this property is set to become a standout retreat in Bali’s most iconic location. Responsibilities Lead all hospitality operations including Rooms, Front Office, Housekeeping, Café & Beverage, Culinary, Finance, and HR Develop SOPs, systems, staffing plans, and workflows for a successful pre‑opening Establish and maintain a strong service culture centered on guest personalization and engagement Manage P&L performance, budgeting, forecasting, revenue strategy, and cost control Oversee recruitment, onboarding, performance evaluation, and employee development Ensure compliance with safety, licensing, financial, and hygiene regulations Monitor guest satisfaction metrics and lead effective service recovery actions Implement standards for property maintenance, cleanliness, and facility readiness Build partnerships with local businesses, communities, and market segments to expand brand reach Lead continuous improvement initiatives based on analytics, audits, and market insights Act as the face of the property, maintaining high visibility and strong relationships with guests and stakeholders Requirements Minimum 5–7 years proven leadership experience in hotel or resort operations (luxury or boutique preferred) Demonstrated success in managing both Rooms Division and F&B departments Strong financial acumen with full P&L and revenue management expertise Effective communicator with excellent English proficiency (verbal & written) Hands‑on working style with strong mentorship and people‑management skills Experience in pre‑opening projects highly preferred Proficient in PMS/POS systems and operational reporting tools Strong operational discipline, organization, and problem‑solving capability Strategic thinker with a passion for service excellence and guest‑centric innovation Professional, adaptable, and calm under pressure Able to legally work in Indonesia (Expat: valid working permits required) J-18808-Ljbffr

Location: Sgonico, Friuli-Venezia Giulia, IT

Posted Date: 11/10/2025