Apprentice Customer Service Advisor

Job Title: Apprentice Customer Service Advisor Full time: Apprenticeship Hourly rate: 11.09 Address: 3 Capital Quarter , Tyndall Street, , Cardiff , CF10 4BZ Start Date: 23/2/2026 The Role This is customer service, so lets keep it simple. Would you love working in customer service? Do you wantunlimitedearningpotentialwith a super simple,uncappedbonus scheme? If so, we are looking for people like you to join our frontline Customer team as an advisor. You will be thebackboneof our business by supporting and being there for our customers. Working inCustomer Service, your job will be to show our existing customers why theEEfamilyis the right one for them. We are more than ateamat EE; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional andpersonalservice every single time. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. Your Future With Us We arepassionateabout helping you progress your career and are committed to your growth and development. When the time is right for you, well be right there and will do everything we can to help you get to where you want to be. Wondering If Youre What Were Looking For? We believe in a completelypersonalenvironment, where youre treated like you want to be treated. Werecommittedto working together to build acommunitywhere everyone feels they belong. Whatever yourage,race,sexuality,disability,religionorgenderidentity, we recognise andcelebrateour differences and embracediversityat all levels. Everyone iswelcomeat EE. Wondering Whats In It For You? Being part of the EE family brings a huge number of benefits including the below: Whats in it for you? Agreatstarting salary of21,620 Hugediscounts of EE & BT products including your Mobile and Broadband saving youhundredsofpoundsevery year Online GP Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us. Market leading paid carers leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly. Support in carving your own career path. We are passionate about developing our people and well support you in achieving the career you want. Season TicketTravel Loan giving you the funds topay for your travelto and from work up front, making a difference where it counts. Volunteering days, so you cangive backto your local community. Optional Private Healthcare and Dental, to protect you and your family. The smaller bits like;freeparking on our sites,freetea and coffee, and even aconcierge What Are You Waiting For? If you think youd be a great fit wed love to hear from you. Reach out to get the conversation started!

Location: Newport , Newport, GB

Posted Date: 11/13/2025