Concierge

A new story is about to begin in Rome, and we are looking for a Concierge who wants to help write its first chapter. This is not just another role - it’s a rare opportunity to shape the Concierge service from day one. You’ll be part of the opening team of a new luxury destination in the Eternal City, where every detail, every connection, and every gesture will define the essence of our hospitality. As a true ambassador of the hotel, you will craft experiences that stay with our guests long after they leave - combining impeccable service, insider knowledge, and a genuine passion for the art of hospitality. What You’ll Do Welcome guests with authenticity, elegance, and a warm Roman touch; Build and curate a network of the city’s most exclusive contacts — from Michelin-starred restaurants to hidden gems; Handle special requests, transfers, reservations, and bespoke experiences with discretion and creativity; Support Front Office operations when needed, ensuring seamless service across departments; Help establish the procedures, standards, and philosophy of the Concierge desk during the pre-opening phase. What We’re Looking For Previous Concierge experience in Rome is essential; Deep knowledge of the city’s culture, dining, and lifestyle scene; Fluent in English and Italian (any other language is a plus); Refined interpersonal skills and an eye for detail; A proactive, solution-oriented mindset - and the desire to be part of something new and extraordinary. Why This Role Matters Joining at opening means you won’t just deliver excellence - you’ll define it. You’ll have the freedom to help shape the Concierge identity, build relationships that set new standards of service, and become part of a story that begins with you.

Location: Rome, Latium, IT

Posted Date: 11/14/2025