STUDENT LIFE ASSISTANT

IES ABROAD Madrid are currently looking for candidates for the position of Student Life Assistant for our offices in Madrid, Spain. Function The Student Life Assistant supports the Head of Life, Health and Safety and the Student Life Coordinaator with student housing and student services duties. Reporting Line The Student Life Assistant reports to the Student Life Coordinator. Scope of Duties The Student Life Assistant will be involved in all aspects of housing, co-curricular programming initiatives, including on-site orientation, cultural excursiones, social events, moodle, social media. Specific Duties Housing Support • Address and resolve student housing issues in collaboration with the Head of Student Life and Student Life Health and Safety assistant. • Inspect homestays, apartments, and residence halls regularly, maintaining updated inventories and reports. • Assist in managing homestay families, including preparing the necessary documentation, payments, conducting housing evaluations, and supporting all related administrative tasks. • Provide ongoing information and assistance to homestay families, residence hall staff, and apartment managers as needed. • Support the implementation of site-specific safety and security plans for all housing options. • Communicate and enforce IES Abroad housing policies and procedures with students, ensuring a safe and respectful living environment. Co-Curricular Activities • Help manage and implement Orientation. • Planning and organization of cultural activities, such as one to one and group language exchange, weekends activities. • Planning and organization of the Cooking classes, Flamenco and Yoga workshop. • Organize student activities and integration with Spanish university student life. • Active collaboration in IES theatre productions, Flamenco workshop. • Create and maintenance the SS.AA moodle page. • Support Student Affairs Coordinator in maintenance of the Guided Book. • Provide information of volunteering opportunities in collaboration with the Student Affairs Assistant at Guadalupe Center. • Participate in the Student Council. Health and Safety • Provide primary assistance to students in physical and mental health needs. • Participate in a rotating duty schedule to provide emergency coverage. Student Affairs • Address and resolve individual and group student life issues. • Participate in field trips, as determined by the Head of Student Affairs. • Provide opportunities for student leadership. • Provide immediate information to students regarding transportation, libraries, computer access, local activities, and travel opportunities. • Process student applications for transportation passes, Library cards and ID International Student. • Provide support, conflict resolution, crisis management, mediation, and discipline to a diverse group of students from a variety of backgrounds in collaboration with the Head of Student Affairs. • Maintain active communication channels with the Head of Student Affairs, Student Affairs leadership within the IES Abroad Spain Cluster and at our headquarters in the US. • Organize student social events and programs. • Answering student inquires or concerns regarding extracurricular activities, transportation, libraries, local activities. • Participate in the Student Council. Intercultural Development • Oversee student activities and integration with UC3M, Guadalupe Residence Hall, Miguel Antonio Caro RH student life in order to promote intercultural development. • Articulate the Center´s active commitment to diversity, equity, inclusion, and antiracism. Requirements Fluency in English and Spanish. Team Player who enjoys working in collaborative enviroment. Extremely organized and very detail-oriented. International profile and experienced in working with other cultures or in similar positions. Problem-solving skills to quickly address concerns. Great written and verbal communication skills. Graphic design skills, social media background are desirable.

Location: Madrid, Community of Madrid, ES

Posted Date: 11/15/2025