Leisure Sales Manager

Job Description Responsible for growing existing accounts and generating new business to ensure that revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel’s performance in the marketplace. Duties & Functions: Direct and manage all transient sales activities to maximize revenue for the hotel Prepare, implement and compile data for the strategic sales plan, monthly SMART goals, annual goals, sales, forecasts and other reports as directed/required Develop rates, and deployment strategies through review of competitive data, demand analysis and mix management Participate in sales presentations, property tours and customer meetings Conduct and attend business review meetings, strategic sales meetings, management meetings and other meetings as required/ requested Represent the hotel in community and industry organizations and events Participate as team player with other key executive members Be a leader and role model to all team members Administer and ensure timely completion of all activities of the Sales Department Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies Meet or exceed established goals Coordinate transient bookings to maximize profits Initiate and follow up on leads Monitor production of all top accounts and evaluate trends within said market Coordinate all non-group transient sales solicitations to maximize market mix Assist in the preparation of required reports in a timely manner Participate weekly sales meetings and daily line ups Devising or modifying procedures to solve process problems that will result in more efficient Any other reasonable duties as assigned by the supervisor or manager. We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service. Qualifications The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Bachelor’s Degree preferred Minimum four years of sales leadership experience in similar sized operation required, preferably in an upscale or lifestyle brand hotel Must have comprehensive knowledge of food and beverage, catering sales, conference service and marketing management experience, guest relations and etiquette Basic understanding of legal contract language Proven team leader with a high level of energy and motivation with a proven track record of living the company's values An intermediate to proficient understanding of Computer systems such as: Opera, Microsoft Word, Excel & Outlook is preferred Enter and locate work related information using computers and/or point of sale systems Ability to spend extended lengths of time viewing a computer screen Possess a gracious, friendly, and fun demeanor Ability to multitask, work in a fast-paced environment and have a high level attention to detail Maintain positive and productive working relationships with other employees and departments Ability to work independently and to partner with others to promote an environment of teamwork Must be able to stand or walk a minimum eight-hour shift.

Location: Isla Mujeres, Quintana Roo, MX

Posted Date: 11/15/2025