Club Host

BETTER BEGINS HERE Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop. This a 6 month Fixed-Term Part Time Position (32-64 hours per fortnight) Job Description As a Club Host, you’ll help deliver great service and ensure everything runs smoothly in the Crown Rewards program. You’ll follow procedures, support daily operations, and provide friendly, professional service to our guests. What You’ll Do: Follow compliance and service procedures to support Crown Rewards. Use technical systems confidently in different work settings. Ask questions when unsure and follow team goals. Handle customer issues while keeping financial and Responsible Gaming guidelines in mind. Act professionally and respectfully with guests and team members. Follow instructions from your manager and live by Crown’s values. Work well with others and delegate tasks when needed. Keep accurate records and reports. Help run promotions and events from start to finish. Stay in touch with your manager to keep things clear and on track. Solve customer problems with a positive, service-first attitude. Use different tools and systems to meet guest and team needs. Keep your workspace clean, safe, and efficient. Raise any compliance concerns quickly and responsibly. Additional Information This role requires: Availability to work a 24/7 rotating roster Multi-lingual capability is not a necessary element of this role however can help with the customer service responsibilities and is highly desirable. Purchase of a Casino Licence (approx. $350) for all successful candidates Well developed: Communication, Inter-personal skills Customer service Integrity, Ethical Behaviour and Professional Conduct Computer Literacy General gaming and complex-wide knowledge What you can expect from us On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers. Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ and Aboriginal and Torres Strait Islander; people like you. Think! About your choices. Contact Gambler's Help on 1800 858 858 www.gamblershelp.com.au

Location: Perth, Western Australia, AU

Posted Date: 11/15/2025