Franchise Business Advisor

Job Description Job Description Position Objectives: Provide support to Franchise Partners to: Uphold the Gold Standard in service Grow their business Understand and improve financial stability Support Training practices Responsibilities: Gold Standard Provide guidance and support so that the unit remains at Gold Standard Conduct periodic Gold Standard evaluations to provide direction and support to correct deficiencies Provide ongoing support to ensure smooth operational processes within the restaurant Act as a liaison to provide resources when needed to ensure Gold Standard performance Assist in the creation of action plans as needed to support operational improvements Monitor EcoSure reports and provide support to correct deficiencies Business Growth Partner with Franchise Partners to develop Local Store Marketing initiatives Provide insight into sales and customer count trends, identifying opportunities for improvement Provide insight into delivery, drive thru, dining room results Assist with building strong ties within the community Financial Stability Conduct periodic financial reviews with the Franchise Partner to understand the financial stability of the unit Provide guidance to improve areas that are not in line with expectations Assist with action plans and training to support improvement in areas such as food cost, labor, TCT Coach for improvement using the Playbook and other training tools Training Provide support and guidance to ensure current training processes are executed Assist in the certification of service and production trainers and Operations Specialists Provide insight and assistance to improve training effectiveness Facilitate training workshops to address training deficiencies Lead new program training (i.e. SMARTTrak) and New Product Launch training Restaurant Visit Preparation & Task List Review results dashboard Review staffing levels Roster Rates of Pay Hours of Operation Dining Room Open – analyze trends Delivery & Dthru – analyze trends, speed of service Gold Standard Evaluation / Brand Standards reinforced EcoSure reviewed TCT reviewed Prime Costs and Margin Analysis Labor Matrix & Punch Report reviewed Periodic Financial Reviews We use eVerify to confirm U.S. Employment eligibility.

Location: Jacksonville, Florida, US

Posted Date: 11/15/2025