Safety and Security Manager

Care Connects Us At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences and trips into journeys. Join a team that is making travel more human, connected and sustainable. Here, everyone’s role matters, and your individuality is celebrated. About Park Hyatt Melbourne Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalized service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests. Benefits of working with us Leading global hotel brand with career advancement opportunities Complimentary and discounted accommodation at more than 1,000 Hyatt properties worldwide for you and your loved ones Complimentary duty meals whilst on shift Discounted food & beverage and park club health & day spa treatments Discounted onsite car parking Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern Generous paid time off and holiday policies including paid parental leave and wellbeing leave 10% discount with NIB Health Insurance About the Role As the Safety & Security Manager, you will be responsible for effectively and efficiently managing safety and security functions of the hotel so that its guests, employees, operators and assets are protected and secure. You will develop, implement, monitor and evaluate the hotel’s safety and security procedures. Some of the responsibilities include: Proactively & regularly assess risks and implement the appropriate controls Develop, implement & monitor Hotel Safety & Security procedures including but not limited to emergency, fire, life & safety procedures, ensuring compliance with the relevant regulations Respond to security & emergency incidents as they arise, including de-escalation, conducting investigations and writing incident reports as required Provide excellent guest service ensuring the Event and VIP guests security needs are met in a professional manner Conduct all safety training including Fire training, Fire Drills, De-escalation Training, Emergency Response Act as a First Aid responder and manage the First Aid boxes throughout the hotel Shared responsibility of Occupational Health & Safety with the Human Resources department What you bring to the role Qualifications in Security Operations, Security & Risk Management or related education. Qualifications in Occupational Health & Safety will be highly regarded Previous experience in security within a five-star hotel, or similar operation Ability to implement and monitor policies and procedures to ensure they comply with all safety regulations Exceptional interpersonal and communication skills along with the ability to confidently interact with guests and colleagues in person Ability to keep calm and problem solve under pressure Excellent time management skills with an ability to multi-task Flexibility to work on a rotating roster, including weekends and public holidays Join us at Hyatt and make travel more human. Apply today and start your journey with a team that values Empathy, Integrity, Respect, Experimentation, Wellbeing and Inclusion. With Hyatt, you’ll discover a career you didn’t know existed.

Location: Melbourne, Victoria, AU

Posted Date: 11/16/2025