Reservation Attendant

About Us Nitmiluk Tours Pty Ltd is proudly 100% owned by the Jawoyn People and operates tourism services within the stunning Nitmiluk Gorge and surrounding areas. Our vision is to be the leading tourism provider in the Northern Territory, offering unique experiences that are recognised internationally. About the Role We are seeking a friendly and professional Reservations Attendant to join our dynamic team. You’ll be the first point of contact for our guests, providing exceptional customer service and promoting our products and experiences across various reservations locations. Key Responsibilities Handle customer enquiries via phone, email, and in person Process bookings and payments accurately Maintain a clean and welcoming front counter and public areas Assist with stock take and operational procedures Provide safety briefings and manage tour manifests Support team members across reservations, call center, and canoe shed Promote company products and services Ensure compliance with workplace health and safety standards What We’re Looking For Essential: Excellent communication and interpersonal skills Friendly, polite, and professional phone manner Strong computer skills, especially in reservations systems High attention to detail and time management Ability to work effectively in a team Compassion and empathy for diverse customer needs Desirable: Sales and retail experience Certificate in Tourism, Hospitality, Retail or Front Office Current First Aid Certificate Other Requirements Manual NT Driver’s License Understanding of Workplace Health and Safety regulations Why Join Us? Be part of a passionate team delivering unforgettable experiences Work in one of Australia’s most iconic natural locations Opportunities for growth and development Contribute to a proudly Indigenous-owned business For a full position description, please contact us on 0477 564 . Ready to Apply? If you’re enthusiastic about tourism, love helping people, and want to work in a beautiful natural setting, we’d love to hear from you! Apply now via SEEK with your resume and a brief cover letter outlining your suitability for the role.

Location: Katherine, Northern Territory, AU

Posted Date: 11/16/2025