Program Manager

Job Title: IT Programme Manager Contract Type: Contract, Inside IR35 Contract Length: 6 Months (Dec – May) Location: 3 days on-site in Ipswich International Travel (expenses paid) You’ll lead the successful delivery of strategic programmes that transform operations and customer experiences across a travel portfolio. This role provides strategic oversight and ensures measurable value across technology and business change initiatives. Key Responsibilities: Clearly define and deliver programmes aligned to business strategy Establish objectives, scope, KPIs, and success measures Report progress to executive stakeholders Oversee program planning, scheduling, and execution across multiple projects Manage budgets, forecasts, and resource allocation Control risks, issues, and dependencies effectively Uphold governance and quality standards Build strong relationships with internal & external industry partners Lead steering committees and programme boards Ensure timely communication and decision-making Work with internal and third-party technical teams to ensure seamless implementation Oversee vendor performance, contracts, and service levels Drive digital transformation, automation, and continuous improvement Oversee change management, communication, and training to embed new ways of working Required Skills & Experience: 8 years of IT programme management in travel / transport / hospitality Proven experience leading large-scale, multi-stream transformations Strong financial control, commercial acumen, and governance skills Excellent communication and leadership capability Bachelor’s degree in business, Tourism, or Information Systems Desirable : PRINCE2 / MSP / Agile certification Experience with cruise industry systems / industry relationships Master’s degree / MBA in Strategy, Operations, or Project Management Experience leading international or multi-brand initiatives

Location: Ipswich, UK, GB

Posted Date: 11/17/2025