C&E Sales Office Manager - Wotton House

C&E Sales Office Manager - Wotton House JOIN US At Wotton House , we make every guest and team member feel part of our story - like anything is possible. Our space is your space, and we redefine what it means to offer bespoke experiences. Our experiences are crafted exclusively for you. We offer friendly, welcoming and authentic service that is personal to everyone, with little touches that make all guests and staff feel wanted. We make people feel special. They deserve to be here. The answer is yes, what is the question? We are architects of innovation; a little bit quirky and eccentric with a can-do attitude that helps to craft different and inventive experiences for all our guests. Wotton House is steeped in history and natural wonder, and we want everyone who visits to explore our story and become part of it. Botanicals are in our fabric and everything we do reflects this. We are aware of our impact on the world around us, and our choices reflect this. We are proud to have a Green Key award, and we work closely with our local community and hyper local suppliers when we can. We are brave and we have a sense of humour - we are the flamingo in a flock of pigeons. Everything we do is Wonderfully Wotton. OUR HOTEL Wotton House is a countryside escape and a space to gather, meet, stay and dine; an experience in itself, steeped in history and natural wonder, bringing people together to create memories. We are architects of innovation with a make it happen attitude. Our space is your space, crafted exclusively for you. It's Wonderfully Wotton. It's Wonderfully Wotton Wonderfully welcoming, wonderfully Wotton Wonderfully whimsical, wonderfully Wotton Oh, it's just wonderfully Wotton! The Wotton way - it's wonderfully Wotton OUR BENEFITS You will have access to a benefits package we believe truly works for our people Discounted hotel room rates for you and your friends & family An additional day's leave for your birthday Enhanced Maternity, adoption & shared parental leave Course Sponsorship 30% F&B discount at RBH hotels Refer a Friend scheme (earn 250 for each referral up to 5 referrals) Flexible working arrangements Wagestream - choose how and when you get paid Life Insurance Employee Assistance Programme Social and wellness events and activities all year round Free meals on duty saving you over 1000 per year And much much more! A DAY IN THE LIFE OF A CONFERENCE OFFICE MANAGER IN OUR HOTEL What You'll Be Doing We are looking for an experienced Conference & Events Office Manager to have overall departmental responsibility for all C& E enquiries and client relationships. You and your Co Ordinator's will be responsible for dealing with all incoming conference & event enquiries; show arounds; contracting; administration and managing client relationships including corporate as well as agency. Ideal candidates should have strong experience in a similar position, ideally in a full-service hotel, and have sound administrative, communication and computing skills. Previous experience in Opera and Sales & Catering will be a definite advantage. You should have an outgoing personality and attention to detail. Check previous day bookings and assign appropriately. Check outstanding activities. Manage function diary. Collate function sheets and quality check. Issue function sheets to hotel team. Attend function sheet meeting. Team Rota. Manage conversion & coordination of top bookings (over 40k) Check office daily task list is completed each day. What We Need from You: The employee should be a positive, pro-active, outgoing, and energetic individual with a "can do" attitude. They must have a proven track record in converting Wedding, Conference and Event enquires to confirmed sales. A minimum of 2 years' experience in a similar Wedding, Conference and Events or Sales Management role is required. An in-depth knowledge of Opera PMS and S&C is essential. The candidate must have strong organisational and communication skills with a pride in the attention to detail they take in their work. We are looking for highly motivated person with good business acumen and an eye for an opportunity and detail. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com

Location: Eye, Suffolk, GB

Posted Date: 11/19/2025