Residence Inn Marriott Breckenridge

Sales Manager, Front Desk Agent & Shuttle Driver

Job Location

Breckenridge, CO, United States

Job Description

* Sales Manager


Responsibilities



  • Achieve growth and hit sales targets by successfully managing the sales team.

  • Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.

  • Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.

  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.

  • Present sales, revenue and expenses reports and realistic forecasts to the management team.

  • Identify emerging markets and market shifts while being fully aware of new products and competition status.


* Desk Agent 


Responsibilities



  • Perform all check-in and check-out tasks.

  • Manage online and phone reservations.

  • Inform customers about payment methods and verify their credit card data.

  • Register guests collecting necessary information (like contact details and exact dates of their stay)

  • Welcome guests upon their arrival and assign rooms.

  • Provide information about our hotel, available rooms, rates and amenities.

  • Respond to clients’ complaints in a timely and professional manner.

  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.

  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.

  • Upsell additional facilities and services, when appropriate.

  • Maintain updated records of bookings and payments.


* Shuttle Driver


Join the team at Breckenridge's newest hotel, Industry leading health benefits, very competitive wages, 401k, travel benefits to Marriott's worldwide, fun work environment with opportunity to learn & grow.


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Location: Breckenridge, CO, US

Posted Date: 2/20/2019

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Residence Inn Marriott Breckenridge

Posted

February 20, 2019
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