Hawks Cay Resort

Housekeeping Dispatcher

Job Location

Duck Key, FL, United States

Job Description


Location: US-FL-Duck Key
# of Openings: 1
Position Type: Regular Full-Time

About Us

Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:

Teamwork - We work together to achieve a common goal.
Respect - We care about the feelings and beliefs of others.
Integrity - We conduct our work and relationships in an honest and fair manner.
Creativity - We change what exists into something better.
Excellence - We want our resort to be iconic - set the standard.
Passion - We love what we do and it shows!

In addition, we look for the demonstration of the following key attributes in our Crew Members:
• Caring
• Reliable
• Energetic
• Wow our Guest

WHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?

Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your future.

We also look to support every Crew Member in a safe work environment, Hawks Cay Resort has dedicated Leaders who will train all Crew Member on safety awareness and prevent accidents in the workplace. Ultimately, maintaining a safe environment is a team effort.

Overview

The Hawks Cay Resort Housekeeping Dispatcher maintain the building to ensure safe and clean experience for hotel guests, crew and vendors.

Responsibilities

  • Open the Housekeeping Department by Issuing assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation on a daily basis while prioritizing assignments according to guest and departmental needs throughout the shift.
  • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
  • Communicate with various departments (e.g. Front Desk) via phone, two-way radio and email in English on various day to day operations.
  • Send hourly updates of room Turnovers and availability to Front Desk Coordinator while prioritizing GOPs.
  • Supervise the duties of the Housekeeping Department in the absence of a Supervisor.
  • Build and verify assignment boards are completed and ensuring that housekeepers meet their productivity.
  • Conduct daily and weekly inventory of Linen and supplies
  • Enter and update daily Attendance Log, Key Log and Lost & Found Log.
  • Maintain cleanliness and organization in department
  • Perform any other job related duties as assigned
  • Provide training duties as requested by the Housekeeping Manager
  • Monitor and follow up on daily request by guest and be the main contact point between Housekeeping and all other Department


Qualifications

  • Previous hotel operations experience preferred.
  • Ability to grasp, lifts, and carry or otherwise move materials weighing up to 50 lbs.
  • Ability to communicate effectively in English.
  • Ability to handle a fast paced environment without sacrificing quality
  • Ability to effectively and efficiently use various computer programs such as Microsoft Excel and word and PowerPoint
  • Ability to drive a motorized golf cart
  • Comply with attendance rules and being able to work a flexible schedule including Weekend and Holidays.
  • Communicate with various hotel associates via phone and two-way radio in
  • Log and track daily inspection scores done by the Supervisor and Housekeepers
  • Strong leadership


Benefits

Since opening in 1984, Hawks Cay Resort has been seen as a leader in the hospitality industry providing Great Service, for a Great Stay. Today, Hawks Cay Resort is working to become widely recognized and admired as a world class ICONIC resort. This is made possible by the result of our Crew Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of the following Values:

Teamwork - We work together to achieve a common goal.

Respect - We care about the feelings and beliefs of others.

Integrity - We conduct our work and relationships in an honest and fair manner.

Creativity - We change what exists into something better.

Excellence - We want our resort to be iconic - set the standard.

Passion - We love what we do and it shows!

In addition, we look for the demonstration of the following key attributes in our Crew Members:
  • Caring
  • Reliable
  • Energetic
  • Wow our Guest


WHAT CAN YOU EXPECT FROM HAWKS CAY RESORT?

Hawks Cay Resort is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Holiday benefits. For your financial wellness Hawks Cay Resort provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing Hawk Cay Resort as the employer of your


Location: Duck Key, Florida, US

Posted Date: 7/12/2019

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Contact Information

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Hawks Cay Resort

Posted

July 12, 2019
UID: 111837741

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