- Front Desk Supervisor
$20 per hour + Benefits
Free Ski Pass and Marriott Discounts.
At The Westin Riverfront Resort & Spa we pride ourselves on providing the best hospitality experience in the Vail Valley, and we are looking for a guest service oriented Front Desk Supervisor to join our team! If you have at least one year of full service/luxury leadership experience, we would love to meet you!
- Responsible for the daily oversight of Front Office operations.
- The supervisor coordinates department specific training for new associates and on-going training for all associates.
- Ensures consistent adherence to brand standards at all times.
- Oversees the registering of guests, issuing of room keys, providing information, processing payments for stay and all guest room move requests.
- Acts as the Manager on Duty when necessary and carries out the duties required of a manager.
- Assists the Front Office management team with resolving guest issues and requests.
- Assign and instruct Guest Service Agents daily tasks, observe performance and encourage adherence to standard procedures.
- Coordinates with Front Office Manager the overall execution of front desk room upgrade incentive program and brand initiatives through the Marriott Bonvoy program.
Location: Avon, CO, US
Posted Date: 11/7/2019
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The Westin Riverfront