The Westin Riverfront

Front Desk Supervisor

Job Location

Avon, CO, United States

Job Description

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Now Hiring:



  • Front Desk Supervisor


$20 per hour + Benefits


Free Ski Pass and Marriott Discounts.


At The Westin Riverfront Resort & Spa we pride ourselves on providing the best hospitality experience in the Vail Valley, and we are looking for a guest service oriented Front Desk Supervisor to join our team! If you have at least one year of full service/luxury leadership experience, we would love to meet you!


Duties Include:



  • Responsible for the daily oversight of Front Office operations.

  • The supervisor coordinates department specific training for new associates and on-going training for all associates.

  • Ensures consistent adherence to brand standards at all times.

  • Oversees the registering of guests, issuing of room keys, providing information, processing payments for stay and all guest room move requests.

  • Acts as the Manager on Duty when necessary and carries out the duties required of a manager.

  • Assists the Front Office management team with resolving guest issues and requests.

  • Assign and instruct Guest Service Agents daily tasks, observe performance and encourage adherence to standard procedures.

  • Coordinates with Front Office Manager the overall execution of front desk room upgrade incentive program and brand initiatives through the Marriott Bonvoy program.


 


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Location: Avon, CO, US

Posted Date: 11/7/2019

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The Westin Riverfront

Posted

November 7, 2019
UID: 5fjZ8pJKHrnN3lrtaIMdcuis3VXn32

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