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Destination Residences Snowmass

Reservationist, Bell Attendant, Driver

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Job Location

Snowmass Village, CO, United States

Job Description

Destination Residences Snowmass is hiring for:


- Line Cook AM/PM
- Steward/Dishwasher
- Server/Bartender
- Reservationist
- Bell Attendant
- Driver
- Housekeepers
- Maintenance Manager
- Front Office Host
- Part Time Overnight Front
- Office Host
- Maintenance Manager
- Chief Accountant
- Director of HR
- Property Manager


Summary





At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the Leadership Committee, the Property Manager is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.


 

Qualifications






  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds

  • 6 years or more of progressive hotel Rooms experience (typically with Hyatt) 

  • With opening hotels, previous hotel pre-opening experience preferred

  • Service oriented style with professional presentations skills

  • At least 5 years experience in a senior role in a hotel rooms area

  • Proven leadership skills

  • Hotel/Hospitality degree an asset

  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line

  • Clear concise written and verbal communication skills in English

  • Must be proficient in Microsoft Word and Excel

  • Must have excellent organizational, interpersonal and administrative skills

  • Maintain communications with Corporate Staff

  • Work with accounting to generate HOA budgets

  • Monitor expenses in relation to budget. Including Capital projects

  • Ensure HOA statements go out at correct time

  • Send  out owner past due notices at 30, 60, and 90 days

  • Enforce collection procedures as outlined by the specific HOA

  • Code and file HOA receipts

  • Owner billing and answer questions: HOA and DR (as needed)

  • Review HOA owner statements prior to being sent to owners


 



  • Housekeeping

    • Monitor Unifocus housekeeping scores (min 85%) and guest satisfaction. Support and co-ordinate changes with operations as needed

    • Support operations managers in regards to providing training to housekeeping associates



  • Front Desk/Guest Satisfaction

    • Respond to Unifocus comment cards

    • Monitor Unifocus guest service scores (goal is 90%) and guest satisfaction

    • Support operations managers in achieving Unifocus goals

    • Input owner reservations



  • Maintenance

    • Support operations managers in regards to maintenance of building and managed units

    • Ensure maintenance associates receive training as needed and this is documented

    • Unifocus: maintenance scores 85% or higher



  • Homeowners Association

    • Financial

    • Capital Reserve Projects (CR): Manage and monitor expenses

    • Send out notices of board meeting along with relevant documents for each meeting




Prior HOA experience preferred


Must be able to work weekends as needed




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Location: Snowmass Village, CO, US

Posted Date: 5/28/2021
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Contact Information

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Destination Residences Snowmass

Posted

May 28, 2021
UID: cnNVTKsyYqB9B86yR6OMt9WccR9m1W

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