Wine Lounge Supervisor

Delaire Graff Estate’s bespoke Wine Lounge is looking for a Wine Lounge Supervisor to assist the Wine Lounge Manager/Assistant Wine Lounge Manager on a day-to-day basis with all the responsibilities in the Wine Lounge. Main Responsibilities: Communicating relevant information to Wine Lounge team, Wine Lounge Manager/Assistant Wine Lounge Manager, Cellar and guests Responding to guests’ bookings on e-mail and any requests. Engaging with the guests in the Lounge by being present, keeping an eye on service and constant interaction with guests and responding to their needs and requests. Training and quality control of Wine Lounge staff Doing daily cash-ups and notifying any other departments/suppliers of relevant information and daily orders. General administrative duties, including record keeping, staff management & training Main requirements: Grade 12 Preferably 1-2 years previous restaurant supervision/wine tasting experience Passionate about wine and the hospitality industry Applicable product knowledge Excellent interpersonal- & communication skills Strong customer service orientation Ability to maintain a professional working relationship with all departments Comfortable in dealing with very distinguished clientele Must be well-presented Flexibility and Accountability Enthusiastic personality

Location: Stellenbosch, ZA

Posted Date: 4/15/2024